Privacy Policy
Effective Date: January 1, 2026
This Privacy Policy describes how SolverStop™, operated by Kera-Dekor d.o.o., collects, uses, and protects your personal data when you use this website.
1. Data Controller
The data controller responsible for your personal data is:
KERA-DEKOR d.o.o. — Limited liability company for trade, production, services, and tourism
Skalinska ulica 2, 10000 Zagreb, Croatia
OIB: 85458795567
Email: info@solverstop.com
2. What Data We Collect
We may collect and process the following types of personal data:
a) Information You Provide
- Name (if submitted via contact forms)
- Email address
- Any message or inquiry you send
b) Automatically Collected Data
- IP address
- Browser type and version
- Device information
- Pages visited and interaction data
Providing personal data through the contact form is entirely voluntary. If you choose not to provide the requested information, we may be unable to respond to your inquiry or process your request. Certain technical data (such as IP address and browser information) is collected automatically as a necessary part of operating any website and cannot be avoided simply by visiting the site.
3. Purpose of Processing
We process your data for the following purposes:
- Responding to inquiries and communication
- Operating and maintaining the website
- Improving user experience
- Ensuring security and preventing misuse
4. Legal Basis (GDPR)
We process your data based on:
- Your consent (Article 6(1)(a) GDPR)
- Legitimate interests (Article 6(1)(f) GDPR) — website functionality and security. Where processing is based on legitimate interests, we have carefully assessed that such interests are not overridden by your fundamental rights and freedoms.
- Legal obligations (Article 6(1)(c) GDPR)
5. Data Sharing
We do not sell or trade your personal data.
We may share data only with:
- Service providers (as listed below)
- Legal authorities if required by law
Our current data processors include:
- Cloudflare Pages (website hosting and security) — Cloudflare, Inc.
- Google Analytics (website analytics) — Google LLC
- Web3Forms (contact form processing) — Web3Forms
All third parties are required to respect data protection laws.
Some service providers may process data outside the European Economic Area (EEA). Where data is transferred to the United States, such transfers may be subject to access by public authorities under U.S. law. We ensure that appropriate safeguards are in place in accordance with Articles 44–49 of the GDPR, including Standard Contractual Clauses or adequacy decisions, to protect such transfers.
6. Cookies and Tracking
This website may use cookies or similar technologies to:
- Improve functionality
- Analyze website traffic
We may use analytics services (such as Google Analytics) to understand website usage. These services may collect information such as IP address and browsing behavior.
Analytics cookies are only activated after the user has provided explicit consent via the cookie banner. Non-essential cookies are not set before consent is given, in accordance with the GDPR and the ePrivacy Directive (Directive 2002/58/EC).
You can control cookies through your browser settings. For more details, please refer to our Cookie Policy.
7. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Specifically:
- Contact form submissions are retained for 12 months from the date of inquiry, unless an ongoing business relationship requires longer retention.
- Analytics data is retained in accordance with the default retention settings of the analytics provider (typically 14 months).
- Data related to active business relationships is retained for the duration of the relationship and up to 12 months thereafter.
8. Your Rights (GDPR)
You have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact: info@solverstop.com
You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP).
9. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
10. Third-Party Links
This website may contain links to external websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
12. Contact
For any questions regarding this Privacy Policy or your personal data:
KERA-DEKOR d.o.o.
Skalinska ulica 2, 10000 Zagreb, Croatia
OIB: 85458795567
Registry Court: Commercial Court in Zagreb, Croatia
Email: info@solverstop.com